We talk a lot about the fact that we live PCM in our team, so I’d like to give you a few examples of how we do this. We know each others personality structures and use this knowledge to communicate and motivate and be there for each other when one of us is in distress. I believe there are three key factors that make PCM in teams so successful:
- Authentic motivation
- Appreciating and playing on strengths
- Transparency, revealing our own system
Let’s have a closer look at them through real life 5C! examples:
1. How did I become motivated to write this Blog?
Nicole sent me the following message: “… Karen, I would love your logical & heart approach for this. Can you take charge of writing a Blog on how we live PCM in our team? …”
Nicole motivated me by showing appreciation for my logical and heart approach. This reached me straight away because I am a Harmoniser base in a Workaholic phase. Nicole used the nurturative channel first and then the requestive which are my 2 favourite channels. She used psychological need satisfaction by combining phase and base and indicating appreciation of my character strengths. The impact on me is that I feel motivated and appreciated. Because even if I know, Nicole knows and lives PCM, she is using it in an authentic way. If I would feel that her words weren’t really meant, but just words used as a technique, I can assure you that I would feel it and it wouldn’t have the same impact. I believe authentic motivation is one of the key factors of successful PCM use in our team.
2. Appreciating and playing on strengths
Rainer and I had the opportunity to meet with a potential client. Based on information that we had received, we believed that the potential client had a lot of rebel energy and would probably be receptive to a new type of presentation. I have strong organizational/logical skills and Rainer is fabulous with creative ideas. So what did we do? We used the best of these skills and prepared an A3 size, very colourful MindMap® for the presentation. Rainer also built pyramids with key messages for the client. In addition, we prepared a standard slide presentation in case the information about the potential client was wrong and rebel energy was low. This satisfied my need to be well prepared and informative. The client was very receptive to the presentation and asked to keep the pyramids. Cooollll☺!!
3. Transparency: revealing our own system
We are all PCM passionate and we remain human too. So, yes, within our own team it happens that we experience distress. What is great, however, is that it never lasts long, because we are transparent and open about it and continuously reveal our own system. We do this in different ways:
- If we are aware of it, we will claim our battery charge from each other and ask for a good dose of psychological need satisfaction. It’s easy and it really helps.
- If we are not aware of it in the moment and one of is in their 1st degree driver behaviour, another one will notice and reveal it. For instance, if Hannes, Rebel base, goes in his 1st degree “I try hard and I just don’t get it” ;-): we’ll reveal it in a playful way, saying something like … yeahh… keep on trying…try harder!!! We all have a good laugh, and we’re back in business. Or, when we feel Nicole’s Persister driver wanting us to be perfect: we’ll tell her … Nicole, you’re in your first degree… She’ll say thanks, didn’t realize and by revealing that, she’s out.
Being able to be transparent and reveal the process that is happening has created a strong trust basis with each other and an increased engagement level. This strong trust basis enables us to give authentic feedback without hesitation and we also authentically voice to each other what we need or what frustrates us.
Understanding our differences makes that we don’t take this personally and are able to work with each other’s feedback in a very constructive way.
The result is that we don’t loose a lot of time because of miscommunication in our team. We experience increased efficiency, a joyful way of working, and a healthy relationship within the team. I experience this as extremely valuable.
I hope that you have found this to be inspiring and a reason to use PCM every day!!
Karen R. Schoepke